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Field guides

Give Every Technician the Same Visual Service Guide

Your field team works far from the bench and far from each other. Film a repair once, let AI draft the service guide, and every tech follows the same steps on any device, step by step.

  • Film the repair
  • AI drafts the guide
  • Techs follow anywhere
Under 10 min

from recording to a published guide

Film, not write

your techs record, AI drafts

Any device

open it by link or QR, no account to view

What slows your techs in the field

Service quality varies across the field team

Technicians work alone in different regions, so the same job gets done a different way each time. You cannot stand over every tech to keep the method consistent.

Your most experienced techs are heading for the door

A senior technician knows the tricks no manual captures. When they retire, the method walks out with them and the newer techs are left guessing.

Service manuals are long PDFs nobody follows

The real procedure is buried in a dense document. A tech in the field skims it on a small screen and misses the step that matters.

Writing the procedure is what never happens

You know which jobs need a guide. Sitting down to type one out is what gets pushed off, so techs keep calling you for the same answers.

Kako SOPX pomaga

Capture a senior tech's method before they leave

Film an experienced technician doing the job once on any phone and AI drafts the full service guide, step by step, in under 10 minutes. The method stays with the team instead of walking out the door, and your tech reviews it in minutes instead of writing.

Point to the exact part on the frame

After the draft, trim each step's clip, edit the descriptions, and drop an arrow, rectangle, or callout on the right connector or torque value. The Detail view shows the annotated frame so every tech sees exactly which part the step means.

One guide for the whole field, in any language

Import old service manuals from PDF or build new guides, then share a public link or QR code, even with a contractor or customer. Techs open it on any device and read it in the language they speak, so service quality stops depending on who takes the call.

V praksi

How SOPX fits a field service manager's week

SOPX turns the procedures stuck in dense manuals and senior techs' heads into visual guides your field team actually follows.

  1. 1

    Film the job before the expert leaves

    Your most senior tech is retiring soon. You record the tricky repair on a phone so the method is captured while you still have them.

  2. 2

    Mark the exact part on the frame

    AI has already split the recording into steps. You drop an arrow on the right connector and a callout on the torque value, then publish.

  3. 3

    Share a link with a contractor

    An outside contractor needs the procedure for a job. You send a public link they open on any device, no account needed.

  4. 4

    Modernize the old manuals

    You import the old service PDFs so AI parses them into structured steps with images, and the field team finally has guides they can follow on any device. The previous version stays available if you need it.

Kako deluje

Korak 1

Record or import the procedure

Film a senior technician doing the service job with any phone camera, or import an existing service manual from PDF.

Korak 2

AI builds the guide

AI splits the recording into steps, each with a trimmed video clip and a description, in under 10 minutes. You review and annotate the exact part or connector on the frame.

Korak 3

Send it to the field

Trim clips, edit the text, then share by link or QR code so technicians open the guide on a phone or tablet. Send a public link to a contractor or customer and export to PDF or Word when needed.

Kako se SOPX primerja

Ekipe, ki ocenjujejo SOPX za field service manager, ga običajno primerjajo z Scribe in DeepHow . Vzporedne primerjave pokažejo, kje vsako orodje paše in kje SOPX prednjači.

Povezani primeri uporabe

Pogosta vprašanja

How long does it take to build a service procedure?
About 10 minutes from video to a published guide. You film a technician doing the job once, AI structures the steps with trimmed clips, and you review and publish. There is no manual to write from scratch.
Do my senior techs have to stop working to write guides?
No. They film the job and review the draft. AI does the writing, so an experienced tech is back on the route in minutes instead of spending the day in a document.
Can I point out the exact part or connector?
Yes. After the draft you can annotate any frame with arrows, rectangles, ellipses, text, and callouts. The Detail view shows the annotated key frame so a technician sees exactly which part the step refers to.
Can technicians follow guides in the field?
Yes. Procedures are web-based and open on any phone, tablet, or computer by link or QR code. No account is needed to view a guide, and techs read it in the language they speak, so a tech opens it wherever the work is.
We already have service manuals in PDFs. Do we start over?
No. Import an existing PDF and AI parses it into structured steps, descriptions, and images automatically. You modernize the manuals you already have instead of rebuilding them.

Build your first field service guide today