Answers about billing, users, AI usage, and plan changes.
Can I control which employees see which SOPs?
Yes. Create teams, assign users, and set permissions per workspace or individual SOP. Your production team sees production SOPs. Your quality team sees quality SOPs. You decide who can create, edit, and view. Available on all plans.
What is included in the 14-day free trial?
The trial includes up to 10 AI-generated SOPs and 3 AI translations.
How much does Pro cost?
Pro is $12 per user/month on monthly billing, or $9 per user/month billed yearly ($108 per user/year). See your team's ROI before committing.
What does the Enterprise plan include?
Enterprise includes everything in Pro plus dedicated onboarding and priority support. SSO (SAML/OIDC) is on our roadmap. Pricing is custom based on team size and requirements. If you are evaluating SOPX against other platforms, the side-by-side breakdowns may help frame the decision.
How does Enterprise pricing work?
Enterprise is custom priced based on team size, security requirements, onboarding scope, and rollout needs.
Can I move from trial to Pro or Enterprise later?
Yes. You can start with the free trial, upgrade to Pro when ready, and move to Enterprise as your team and requirements grow. Estimate the ROI before deciding which plan fits.
No. You can start the 14-day trial without a credit card.
How does monthly vs yearly billing work on Pro?
Pro supports both monthly and yearly billing. Yearly billing gets a 25% discount.
Do you offer SSO and priority support?
Priority support is included in the Enterprise plan today. SSO (SAML/OIDC) is on our roadmap and will be available in the Enterprise plan.
Can I cancel if the plan is not a fit?
Yes. If the plan isn't a fit, contact us and we'll help with next steps.
Can I share SOPs with people outside my organization?
Yes. Both Pro and Enterprise plans include public share links and QR codes. Anyone with the link can view the SOP without creating an account or logging in. You can also export SOPs to PDF or Word for email or print distribution. For teams bringing legacy procedures into a digital format, see PDF document import.
Are taxes included in the listed prices?
No. All prices are in USD and exclude VAT. The right tax is added at checkout based on your billing location. EU business customers can enter their VAT ID at checkout.
See how SOPX compares
Evaluating alternatives? See detailed side-by-side comparisons.