01 How is SOPX different from writing SOPs in Word or Google Docs?
Word and Google Docs give you a blank page. You write every step, take your own screenshots, format the layout, then figure out where to store the file. SOPX starts from a video. AI pulls the steps, writes descriptions, and grabs screenshots for you. Your SOPs sit in organized workspaces with version control and permissions. Share any SOP with a link or QR code. When the process changes, update it once and every copy stays current.
02 What happens after the free trial?
After the trial, pick a plan to keep creating SOPs, or pause your account if you're not ready yet. Your SOPs, workspace, team members and settings stay intact either way. Nothing is deleted. When you come back, pick up where you left off.
03 How long does it take to generate SOPs from a video?
A few minutes, depending on the video length. A 10-minute recording is usually ready to review in under five. What used to take days or weeks of manual documentation now happens in minutes, and you can polish the output while the team gets back to work.
04 How do I organize SOPs in SOPX?
SOPX uses workspaces to group SOPs by department, production line, location, or any structure that matches your organization. You can search across all procedures instantly. Combined with teams and access control, each department sees only the SOPs relevant to their work.
05 Can I control which employees see which SOPs?
Yes. Create teams, assign users, and set permissions per workspace or individual SOP. Your production team sees production SOPs. Your quality team sees quality SOPs. You decide who can create, edit, and view. Available on all plans.
06 Can SOPX handle both physical videos and software screen recordings?
Yes. SOPX supports both physical process videos (like manufacturing, logistics, healthcare procedures) and software workflows (like internal tools, onboarding, support playbooks). Software workflows can be recorded with the built-in screen recorder, with your narration and an optional camera bubble, so no separate recording app is needed.
07 How good is translation quality in SOPX?
SOPX uses AI translation tuned for operational context and meaning, not literal word-for-word output. That helps multilingual teams stay consistent on the floor.
08 How do versioning and approvals work?
Turn on approvals and nothing is published until an approver signs off. Premium and Enterprise add multi-step approval chains with stages in a set order. A process change becomes a new version, earlier versions can be restored, and procedure history shows who changed what and when.
09 Can we share SOPs with people who don't have a SOPX account?
Yes. Share a published SOP by public link, QR code or website embed. It opens in the browser with no account or app. Public means anyone with the link can read it, and you can't remove access for one person. For confidential SOPs, invite people to your workspace instead.
10 Who is SOPX for?
Operations, training and quality teams in manufacturing and food production, usually 20 to 300 people. It also fits logistics, field service, labs and hospitality, wherever people follow procedures on the job.
11 Can I import existing PDF documents?
Yes. Upload a PDF and SOPX converts it into a structured SOP. AI extracts the text, pulls images, and maps them to the right steps. The output is fully editable, translatable into 50+ languages, versioned, and shareable via QR code or public link. Same as any other SOP in your workspace.
12 How do operators find the right answer fast?
Three ways. Search runs across your whole library: SOP titles, descriptions and the text of every step, so a part name or a machine setting jumps straight to the right step. A QR code at the machine opens the current SOP for that station. And full screen view shows one step at a time on a phone or a station screen. If your company already runs its own AI tools, export procedures as Markdown and they can read them too.
13 Do we need smart glasses or AR headsets?
No. You film the job with the phone in your pocket, and operators open SOPs on a phone, tablet or station screen. A QR code at the machine opens the right procedure. There is no special hardware to buy, set up or charge.
14 Can we build one SOP from several videos and documents?
Yes, on Premium and Enterprise. Multi-file AI generation reviews several sources for the same procedure together and produces one SOP. It combines up to 3 videos and 3 PDFs on Premium, and up to 5 videos and 5 PDFs on Enterprise.
15 Can we train new hires in SOPX?
Yes. Put SOPs in order as a training path and assign it, or a single SOP, to a person or a team. Trainees sign off with a click or a digital signature. You see progress and due dates, download reports and can require retraining when an SOP changes.
